Return Policy

 

Your satisfaction is our top priority. If you're not absolutely satisfied with your purchase, you can return it for a full exchange or refund,less shipping charges, within 5 days of receipt. Please note that items must be in un-used, un-worn and un-washed condition and must have a Return Merchandise Authorization number (RMA) .

If you weren't completely satisfied with your order and decide you want an exchange or refund, the process is simple:

  1. Contact Customer Support via phone or email to receive a Return Merchandise Authorization (RMA) number and specify whether you want a replacement or a refund.
  2. Write the RMA number on the packing slip and include the slip in your return package.
  3. Return the package to:
    Ideal Screen Printing
    Returns Department
    464 Grove Hill Dr.
    Stockbridge, Ga 30281

You will be notified when your goods are received at our facilities, after which, it typically takes 7-10 days for your card or account to be credited if refund has been requested.